Technical Support

Live technical support is available Monday - Friday from 8:00 am until 9:00 pm, and on Saturday from 8:00 am until 3:00 pm.

Region Local Number
Banfield (269) 721-9005
Delton (269) 623-9005
Hastings (269) 945-0043
Lacey (269) 758-9005
Mattawan (269) 373-9035
Nashville (517) 852-7005
Pine Lake (269) 664-9005

Please consult this pdf document for information concerning Wireline Maintenance.

If it's convenient to do so, you may also email technical support. Note that email support follows the same hours as phone support.

Speed Test

Check your connection speed by clicking Here. Please note that your speed test results will be inacurate while other devices are utilizing the internet connection. For best results, make sure this is the only device using the connection while testing. This speed test was provided by

Various Network and Email Settings DNS servers:, outgoing (SMTP) mail server:

  • Please choose security STARTTLS on port 587 using Normal Password authentication with your full email address ( incoming (POP3) mail server:

  • POP3 services are on the default port of 110 with STARTTLS.
  • The server will work without encryption on port 110, but use of this setting is discouraged. Consider that without encryption, everyone on your LAN (e.g., a public wifi access point) can discover your password easily. incoming (IMAP) mail server:

  • IMAP services are on the port 143 with STARTTLS Warning: IMAP stores all mail on the server and our server space is very limited. You will likely run into server-side-storage limit problems if you choose IMAP for your incoming server type. Please choose POP3 when possible.
  • As with the services above, use of the unencrypted port 143 is discouraged.