Covid 19 Updates

We are committed to the health and safety of our customers and staff. Effective March 13, 2020, our front offices will not be open to the public due to the unprecedented COVID19 concerns. We will continually monitor and evaluate the situation to determine when our offices will reopen officially to the public. We want to communicate our commitment to business continuity while at the same time, ensuring the health and safety of our customers, partners and employees. Barry County Telephone Company and MEI Telecom do not anticipate any disruption to your service experience.

Customer Expectations:
We offer a number of convenient ways to pay your bill that do not require face-to-face contact.

1.The Drop box is located on the back of our office building located at 107 N. Grove Street, use the lane closest to the building of the drive through lane options.

2.Online payments can be made. You do not need to sign up for anything, visit us at click on the Current Customers drop down arrow and select Online Billing.  In the bottom right hand corner click on Quick Pay. Follow the instructions on the screen.

3.Call our customer service team @ (269) 623-2311

You can also contact us via our Facebook page   and via email at:

Technical Support: Our Technical Support Team will be available to assist you and troubleshoot any service-related issues. We appreciate your assistance to work with our technicians remotely during these times so that we may provide you continued service.

Scheduling Install and Customer premise appointments: We are currently suspending all customer in-home installs or in-home trouble ticket orders.

Equipment: We will provide replacements and exchanges of equipment via US mail or scheduled pick up/drop off plan at your door. Charges may or may not apply as per our normal pricing and equipment replacement procedures.

  We thank you for your support and understanding. Sincerely,
  Barry County Telephone & MEI Telecom Team